 | ||||||||||||||||||
|
 |
|
|
|||||||||||||||
|
|
|||||||||||||||||
|
|
|
||||||||||||||||
|
|
|||||||||||||||||
|
Clients’ References
«АРДО СА. Представництво в Україні» ЦЕНТР ИННОВАЦИОННОГО МЕНЕДЖМЕНТА «ПОЧЕРК» Юноне Ильиной Выражаем благодарность коллективу ЦИМ «Почерк» и Юноне Ильиной за успешное сотрудничество в области повышения личной эффективности персонала компании, а также выстраивания правильной коммуникации как внутри, так и вне структуры. Хотим отметить профессиональный поход к обучению персонала, глубину проработки материала, индивидуальный подход к задачам отдельного специалиста и компании в целом. Следует подчеркнуть актуальность полученных знаний и их прикладной характер. Благодарим за сотрудничество. Директор Андpea Палосси.
Отзыв о сотрудничестве с Центром инновационного менеджмента «Почерк».
1e Magnitogorskaya Str., Kiev tel. (044) 507-2226 www.mediapro.com.ua About a hundred years ago, in the epoch, when the apartments for the living of ordinary people were built according to individual, not typical projects, when each detail of fronton, elegant balustrades and balconies were drawn by hands, they appreciated the most of those masters, who could take out the bricks from the old buildings with incredible accuracy and put them in a new one, or even to build small architectural masterpieces from the old materials, the price of which were incredibly high. The bricklayers chose the special constitution of mortars in order to fix the valuable elements not only firmly but also to add them additional beauty. Usually these buildings had durability, longevity and extraordinary solutions…. The above-mentioned analogy is not casual, because in the large view, the task of modern business-trainer consists of cleaning the bricks of our financial knowledge, business experience, corporate intuition, administrative trade from stratification of parochialism and stereotype, clamp them by eccentric connections, enabling us to reconstruct our old home-company so that it could become a new architecture-business masterpiece. Trainers of The School of Technologies «Pocherk» do this uneasy work of a «bricklayer» with the exactness and virtuosity of a jeweler master. Instruments and technologies, developed by trainers, are accessible, practical, effective, do not require much time for mastering, they change not so many principles of manager's work of any administrative link, but his point of view and understanding of business-processes. And this is a very important constituent of success in a today's unforeseeable situation. Project Manager, Chief Editor of the magazine ”The Director General” A. Gorohovskiy
With The Innovative Management Center "Pocherk" I got acquainted in February, 2008. Before, in search of decisions for development of the business, during two years I co-operated with several consulting companies, results were different. I appealed to Iunona Ilina on recommendation. At that time I had a sharp necessity to break through my a little bit summer period, which was perceived by me as saturated, but dissatisfying me on the dynamics of its development. My query was to promote "Amrita"'s business efficiency by rebuilding the management system. To promote the personal efficiency as a general manager. I was attracted by the system of technologies, operated by "Pocherk", and also eccentric personality of its leader — Iunona. Now several projects are completed: long-term and short-term aims are put, planning is carried out in the format of MBO, the strategy is formulated, basic directions of development and business processes are made clear. TOP team is recruited for the needs of a new organizational structure. Development of personnel policy and implementation of Result-Function for TOP managers and heads of the departments is being started. In times of our collaboration Iunona very flexibly reacted upon my requests and in most situations professionally helped me and my key managers to find system decisions. It is obvious that her interest goes out of the frames of the task which was set, and support which Iunona aimed to render engulfed all the system of the business in a whole. Even insignificant details, at first glance, did not remain regardless. It is necessary to mark the team of "Pocherk", which Iunona united around herself. Very high level of customer care and lightness of intercourse, when you get not only a dry answer within the framework of a set query, but the real anxiety about you as about a client and man. It is the case, when a consultant passes with you a way to the decision, skillfully uses different approaches that strengthens you professionally and develops personality. I want to recommend the leader of IMCP Iunona Ilina as an organizational management consultant for those who want to strengthen him/herself and the business for passing to the new high-quality level of growth. Galina Andrik, as a consultant on a personnel management. Elena Mekhanik and Mila Marchenko as talented trainers of The School of Technologies "Pocherk". Director of "Asanta" LLC A. Vinnik
List of the executed works: • VIP teaching of key employees of skills of work with an audience • implementation of changes - business - project Web Esprit (program SAP) • accompaniment of introduction of innovations • method of effective presentation • management consulting In times of work Iunona showed herself as a professional in the area of personnel management and organizational advising. The special, confiding and attentive Iunona's style of work allowed to conquer large authority and liking from the side of employees. While addressing to her, Iunona could give any consultation on the sort of her service and correctly make recommendations, answering both the requirements of an employee of the company and the terms of reality. The method of her work differs with the individual approach towards the requirements of a customer, is built taking into account the features of his business, aims and tasks, set before a customer, and also taking into account the composition and level of professionalism of members of his team. The emotional coloring of trainings deserves some special attention. Therefore I can confidently recommend Iunona Ilina as a professional trainer, psychologist, and business consultant for conducting of the corporate trainings. Kind regards, Natalia Rudnichenko Executive Director Assistant (+38 044 201 4404)
On behalf of the company «ASBIS-Ukraine» I would like to say thank you for the fruitful work, conducted at our company.
Exactly due to the efforts of your trainers, and specially Iunona Ilina, to her creative, innovative approach towards the work with the personnel o f our company, to the preparation of training materials, we succeeded to increase the personal efficiency of every employee, his professional level. It is inappropriate not to mark that exactly individual approach towards the necessities of our company, and to all our personnel provided interest to the conducted trainings, and became the reason for their maximal efficiency, that, in the same queue, resulted in successful achievement of the goals put by our company, and to overfulfilment of the plans set before us, provided success in promotion of the products sold by us, maintenance of long-term relationships with our partners, to the personal interest of each manager in company’s success. We obtained it due to the maximally arranged mutual work, directed on the achievement of the best results, and a large contribution to this success was done by the personnel of IMC "Pocherk".
Let me express you the gratitude for the quality of work of your Company. We were pleasantly surprised with the high level of professionalism, clear understanding of tasks of the client, and also non-standard methods of the decision. High-quality services of "Pocherk", allowed us not only to strengthen our Company but also served as an example of the competent, modern system of customer care. The result of our collaboration was: • Rapid restructuring of the enterprise • Regulation of internal business processes • Optimization of sales • Rotation of the personnel We are sure that "Pocherk" LLC is able to become the reliable business partner of thousands of the companies of Ukraine. With kind regards and best wishes Vitaly Leonchuk
A method, applied by Iunnona Ilina, differs with the individual approach towards the requirements of a customer, is built taking into account the features of his business, aims and tasks, by the level of the professionalism of the participants of the group. The emotional coloring of the training deserves some special attention. A training result is a transmission of theoretical knowledge in practical application. High professionalism of Iunona Ilina allowed us to achieve the declared goals of teaching and increase the competencies of the personnel. I recommend Iunona Ilina as a professional consultant and competent trainer in the area of management. With kind regards, Personnel Director A.L. Antonenko
Participating in the training, prepared by the company "Pocherk", enabled us to know better the colleagues, open something new in each, to change positively the attitude towards what we are engaged in. The features of the construction of the program and conducting of the training enabled us to develop professional skills, change theoretical knowledge into practical abilities and promoted the personal growth of participants. It was attained with the individual approach towards our company during the development of the training, by correct use of information in the process. Lightness in giving of material, when quite difficult skills and situations are described by means of a simple and clear language, allowed our employees to take maximum for them personally and for their job. I would like to admit the work of the trainer Iuona Ilina. Live socializing with her stimulated permanent engagement in the topic of the discussion in every moment of the training. The ability of Iunona to manage the process of co-operation of participants so that everybody was able to show him/herself was very important, and at the same time everything that was planned was carried out. Especially the examples of situations from life and personal experience of the trainer were quite appropriate. It created the atmosphere of trust in the group, towards Iunona, towards the techniques and information suggested during the training. I think the experience of non-judgment approach towards processes, employees and clients was quite important. As a result of the conducted trainings the experience of teaching the employees was analyzed and the complex program of the internal teaching of employees is now implemented by means of our own resources. In the moment when our company made a decision, it was important that the company "Pocherk" was keeping the confidentiality, and now there are no reasons to doubt this aspect. In conclusion I would like to express the gratitude to the company "Pocherk" not only for the knowledge we got, but also for possibility to look at many things the other-way. With kind regards, Human Resource and Safety of the Company EVROIZOL Director S.P. Glavatskiy.
...We liked it a lot. Receipt of new useful knowledge, plus systematization of existing knowledge. Fresh look at some situations. It was good and we simply liked it a lot. After training the clear understanding of "sales" was formed. The training formed a fresh look at the ordinary process. After completing it, our managers learned to determine desires and necessities of the clients more confidently and quickly. They became far more self-confident. They apply the knowledge they got in practice, not only in sales but also in their personal life. I am sure that after this training it will be easier for them to conquer the trust of the clients. All the knowledge is well-organized, skillful. Pleasant intercourse, necessary useful information. Thank you, compelling to think! We were satisfied with using of role situations. Especially we would like to mark that the program was prepared on the basis of practical situations, offered by our managers, and oriented to the actual tasks of the Company. Due to more professional and realized work of managers, who completed the teaching course, high-quality and quantitative growth of indexes of their work was attained within the first week. From our clients we also got good reviews about the improvement of work of our managers. We were quite satisfied with the contents and level of conducting the training. Our Company is grateful for that attention and professionalism with which the trainers treated our group. Andrey Nikolaevich Panchenko Leader of Kiev Sales Department
I would like to express enormous gratitude to you for the implementation of the project of business consulting to our organization in 2006 - 2007 which was carried out by your company. Work according to this direction was divided into a few stages: 1. Personal couching with the owner of the company. 2. Development of the result-functions for the top-management of the company. 3. Implementation of the result-functions. 4. Advising and estimation of the result of implementation. During a year of collaboration with the Innovative Management Center "Pocherk" "Noviy Standart Delovih Poezdok" company passed to the new high-quality level of customer service, innovations implementation has transformed us from a small company, the amount of employees of which was 18 people in 2005 and the work of which looked rather like a chaotic reaction upon requests of clients, to quite a large for our industry company of 50 people, which plans the business, follows the developed strategy, promotes new products to the market, wanted by our clients. Implementation of the Result-function allowed the management of the company and employees for sure to designate the stage of co-operation on all the stages of the activity, level of responsibility, to define the aims of every position and criteria of estimation. Iunona Ilina taught TOP-Managers of the company to think in aims and results. Presently a collaboration proceeds on the separate teaching modules that inspires and motivates the employees of our company. I am sincerely thankful to the fate that on my vital way there was such a wonderful specialist and remarkable person as Iunona Ilina. I would like to express great gratitude to the team of IMC "Pocherk", which was so professional, patient and demanding to the employees of our company in the process of work upon the project, and also to all those people, with whom it was necessary to communicate during the time of co-operation. I urgently recommend the clients, partners and simply my acquaintances to complete the course of personal couching with Iunona Ilina, after which the new vision of business is opened indeed, the other attitude towards life and innovative ideas appear, which bring satisfaction and desired financial results. Dear employees of the IMC "Pocherk", thank you very much, that you exist, that you teach us to think newly, to plan our life, constantly to develop and strengthen our financial positions. Executive Director “Noviy Standart Delovih Poesdok” LLC Irina Leonchuk
Company: Pocherk Initially I will say about difficulties of the project: 1. big number of participants - 85 people 2. different level of preparation of the managers - there were both employees with large experience and quite young managers 3. reorganization processes within the company The offered program was developed taking into account all our necessities and specific features of work. The trainer worked with 5 groups (formed on a certain sign). All trainings were taken actively and saturated, both informatively and emotionally. The training program in 100% is built from the questions which are necessary in the manager's work: • how to motivate him/herself • how to motivate the inferiors • how to create such environment at work, when all people work for one result Separately I would like to say about the high level of professionalism of the trainer: excellent domain an audience, vast and deep experience not only in "her topic" but also in specific business processes of different industries, ability not only to give the information to the participants of the training, but also to inspire them on rapid application of new knowledge in practice. Speaking about practical changes which happened in our company after the conducted training, I would like to select the followings moments: all the employees began to work within the framework of the result the amount of conflict situations decreased, because they learned «to talk in the language of each other» the climate became considerably better in the collective rallying of the team in the whole Leader of Teaching Center Golden Telekom Ann Ulitich
Our professional acquaintance with the Innovative Management Center "Pocherk" took place a few years ago. Collaboration during all this period is permanent creation of new instruments and teaching methods for managers and leaders of the companies of different type and level. And the last product of the company - instrumental trainings for three groups (leaders, merchants, HRs) made by the School of Technologies "Pocherk" pleasantly surprised us and made us happy. The necessity for such structural and having a special purpose programs ripened long ago at the market. Participating in the training - the author instrument "Result - function" allowed us to realize the formal intercommunication between the ambitious aims of the company and functionality of the ways of their achievement. Functionality of organizational structure of the company is the most essential criterion, thermodynamically determining the potential ability of its development. So if we managed to build a functional structure, it means that it is possible to be sure that a purpose will be attained. It is always interesting to know "how quickly?", physicians would say that it is a question of kinetics. It depends on filling of cells of the structure with high-quality (adequate to the functional) personnel. Clearly, it is not a simple question to find and organically include human competences for execution of strictly necessary acts. It is an area of psychology already. But who said that business was simple? Result - functions by "Pocherk" – it is one of the keys which is used in order to be more convinced in the space of unknown intercommunications of life, business and human relations". I want to admit the high closeness of the useful information abandoning the favorable feeling got during the training, that time and money were used effectively, and at the same time, we enjoyed a warm friendly atmosphere which was professionally created and retained by trainers of "Pocherk" I consider that "Result - functions" as a product can be effectively implemented in our company in order to line up purpose-oriented structure correctly, systematically, to bring to conformity "creeping" arrays of giant-companies - aims, people, processes and functions. For this it is necessary to teach my colleagues to use those applied tools which were give by "Pocherk". Therefore teaching of Top-managers and project group became the point number one of my action plan. Human Resource Director, E.V. Pilipenko
It was a great honor and pleasure for me at last to visit your Innovative Management Center, the training "HR special forces", which took place in November, 30 – Decembers, 2, 2007. I greatly appreciate the time and attention which you gave to me. It was great pleasure to look at such an approach to the organization and conducting the training which helped to conduct the event at the high professional level that caused large interest of participants. I am sure that our ways will intersect again in the nearest future. I would like to assure you that my interest to the questions which you dedicate your trainings to will not weaken. Once again from all my sole I would like to thank you and the employees of the Innovative Management Center "Pocherk" for uneasy work and quality of work which is quite different from others. I wish you to remain the best in this business in the future! I am glad to have an opportunity to continue further a pleasant collaboration with your personnel. I wish you creative successes! With kind regards, Tat'yana Klec HR Manager Sibilant Ukraine.
ZAOTPFNK «Ukrtatnafta» To the personnel of the Innovative Management Center "Pocherk" Let me express gratitude to the trainers Iunona Ilina, the expert Elena Pilipenko and all the personnel of professionals of the center "Pocherk". Thanks to you I saw new possibilities for the solution of a lot of questions in-process with the personnel. "UTN-Vostok" Company is a company with successful long-term experience the basis of which is the personnel. Employees are our main treasure. And it is necessary to find the key to each of them, individual approach. Each HR manager aims to create the know-how in the personnel management, however quite often these good intentions remain realized only on a paper. During the training the answers were got, why is so, how to define what actually the business owner needs, management instruments and methods of effective co-operation of employees for realization of the declared plans. There was a block about motivation and corporate culture, which was very interesting and valuable for me, and also tasks about problematization of complaints and setting of tasks. Skills, got during the training, are useful both to the beginner specialists and for employees, having a large experience in the sphere of human resources management. Work during the training was going easily and naturally, all quickly joined the game and efficiently got along with the tasks. Kind regards, HR manager Ann Kolesnik
We got to know about the School of Technologies "Pocherk" from our partners in pharmaceutical business, whose experience of socializing with the team of Iunona Ilina has been measured for years. A positive review about the work of the training system convinced us in the necessity to study the correct construction of business relations exactly in "Pocherk". We would like to express gratitude to the Ph. D. in Psychology, senior researcher at the Department of New Informational Technologies in Teaching at the Institute of Psychology named after G.S.Kostiuk of the Academy of Pedagogical Sciences of Ukraine, to the founder of the IMC "Pocherk" Iunona Ilina for talented, non-formal approach to the organization and conducting the training "Coercive Negotiations". Professional competence, reasonable demand, individual approach to every participant are perfectly combined by you with openness, respect to the point of view of the other person, friendship. The developed method of conducting the training differs from already existing by the point that a main accent is done on actualization of the personal qualities of each participant, allowing after training to solve both business tasks and questions of social communications. Teaching and socializing with you changes the vision of the world, allowing to be successful absolutely in all the spheres of life. And it convinces better than any statistics! Carefully thought out strategy of the trainer towards both parts, participating in negotiations causes respect. Ability to look at an interlocutor differently appears after the training, taking into account his psychological portrait and not losing the focus on your own goals, saving the values. It helps to develop long-term business relations of a new type, based on mutual respect and taking into account the interests of everyone. Perfectly prepared by you the team of trainers and customer care managers, their business and at the same time partner approach to the participants of the training deserves the greatest estimation. I would like to express separate warm gratitude to Elena Mekhanik and Mila Marchenko for professionalism, heartiness and sincere respect. Literally in a day after the training, with the use of the got knowledge, we conducted successful negotiations the logical motion of which was lined up beforehand. Their main difference is a clearness of purpose, lightness and ease of dialog even during a fight against objections and positive result! We are sure that it will become unchangeable in forthcoming negotiations. Once again — many thanks! Nataliya Fedorova, Head of Marketing Department, Fitofarm JSC
"Dneprospecstal" JSC
Dear clients!
The management of "Dneprospecstal" JSC expresses sincere gratitude for a long duration of successful collaboration in the area of increase of personnel competence of the enterprise. The complex of trainings conducted by you allowed us to develop personal skills, increase management efficiency and strengthen co-operating with our partners. Best regards, Vice HR Director O.P.Zadko |
|
||||||||||||||||
|
|
|
||||||||||||||||
